MTV Inc. | Directsat

21000 Devonshire St. #108
Chatsworth, CA 91311. USA
CALL (Toll Free): 1 (833) 772-4200
Terms of Service
Have a look at the fine print

1

Availability of DIRECTV service may vary by location. In certain markets, programming/pricing may vary. Hardware and programming available separately. Receipt of DIRECTV programming subject to terms of the DIRECTV Terms of Service for Hospitality Establishments and the DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. Taxes not included. DIRECTV programming, hardware, pricing, terms and conditions subject to change at any time.

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Limited programming available. Professional install. req’d. To watch in 4K HDR req’s 4K HDR compatible equipment and 4K account authorization. If 4K TV does not support HDR, content will be viewable in standard 4K. Req’d programming: SELECT™, ENTERTAINMENT, XTRA or ULTIMATE™. Other system limits and requirements may apply.

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2021 NFL SUNDAY TICKET OFFER: Offer ends 1/2/22. 2021 NFL SUNDAY TICKET will be delivered at no extra cost in all guest rooms for the 2021 season for all new DIRECTV Residential Experience (DRE) customers, COM System customers and DIRECTV Residential Experience Plus (DRE Plus); customers must subscribe to FAMILY™ Pack ($4.99/room/mo.) or above, with a 3-, 5- or 7- year programming agreement. Other conditions apply. Subscription will automatically continue in the 2nd year at a special renewal rate of $99 and renew at regular rate thereafter provided that DIRECTV still carries these services at the time of renewal and unless customer calls to cancel prior to start of the season. Subscription cannot be canceled (in part or in whole) after the start of the season and subscription fees cannot be refunded. Commercial locations require an appropriate licensee agreement. Offer excludes University accounts. NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates.

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HBO® AND CINEMAX® PACKAGE (New Customers): Offer ends 12/31/21. Only available to new customers that have not received or subscribed to DIRECTV for 12 months prior to activation.  Monthly rate is ($2.25/room/mo.) and requires a 5- or 7-year programming agreement.  Customer must also subscribe to SELECT™ Pack ($7.99/room/mo.) or above (with DRE or COM) or ENTERTAINMENT Pack ($8.99/room/mo.) or above with the Advanced Entertainment Platform.  University accounts excluded. HBO AND CINEMAX PACKAGE (Existing Customers):  Available to existing DIRECTV subscribers with a 5- or 7-year programming agreement.  Monthly charge is ($2.75/room/mo.). University accounts excluded. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU AN EARLY CANCELLATION FEE. CANCELLATION FEES ARE BASED ON PROGRAMMING PACKAGE SELECTION AND COMMITMENT PERIOD. In certain markets, programming/pricing may vary. Offers void where prohibited or restricted. Hardware and programming available separately. Taxes not included. DIRECTV programming, hardware, pricing, terms and conditions subject to change at any time. HBO®, Cinemax® and related channels and service marks are the property of Home Box Office, Inc.

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SHOWTIME OFFER: Offer ends 12/31/21. The SHOWTIME programming offer ($0.99/room/mo.) is available only as a 2nd Premium add-on. Offer available to qualifying new or existing Hospitality accounts with a 3-, 5- or 7-year programming agreement and must not have received SHOWTIME programming from DIRECTV or any other distributor during the 24 months prior to activation. Offer is available for accounts activated on or before 12/31/21.  After the applicable promotional period (3-,5- or 7-years) ends, then-prevailing rate for SHOWTIME applies unless canceled or changed by customer prior to end of the promotional period. Offer may not be combined with any other SHOWTIME offer.  SHOWTIME and related marks are trademarks of Showtime Networks Inc., a ViacomCBS Company.

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DIRECTV's HD COM3000 SERVICE: More channels than the COM2000. ^Limited programming available. Professional install. req’d. To watch in 4K HDR req’s 4K HDR compatible equipment and 4K account authorization. If 4K TV does not support HDR, content will be viewable in standard 4K. Req’d programming: SELECT,™ ENTERTAINMENT, XTRA or ULTIMATE.™ Other system limits and requirements may apply. Other conditions apply. ‡U.S. domestic satellite TV industry. †To access DIRECTV HD service, HD equipment req’d. Number of HD channels varies based on package selection. *Availability of DIRECTV service may vary by location. In certain markets, programming/pricing may vary. Hardware and programming available separately. Receipt of DIRECTV programming subject to terms of the DIRECTV Terms of Service for Hospitality Establishments and the DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. Taxes not included. DIRECTV programming, hardware, pricing, terms and conditions subject to change at any time.

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‡ADVANCED ENTERTAINMENT PLATFORM (AEP): Professional install. req’d. Req’s one receiver per TV, each sold separately. Add’l monthly fee of $2.25 per room per month applies. Each TV must have available HDMI port. Req’d programming: DIRECTV ENTERTAINMENT Package or above. 4K programming w/ AEP req’s compatible TV and DIRECTV ENTERTAINMENT, XTRA or ULTIMATE Programming Packages. Req’s broadband Internet access w/ recommended speed of 25Mbps per 100 receivers. Internet access not included. Compatibility: COM2000 w/ COM51 card or COM3000. Other system limits and requirements may apply.

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^Limited programming available. Professional install. req’d. To watch in 4K HDR req’s 4K HDR-compatible equipment and 4K account authorization. If 4K TV does not support HDR, content will be viewable in standard 4K. Req’d programming: SELECT,™ ENTERTAINMENT, XTRA or ULTIMATE™ Pack. Other system limits and requirements may apply.

9

††PREMIUM STREAMING SOLUTION: Subscriptions may be required to access certain content. Streaming is provided through STAYCAST,™ a product of SONIFI Solutions, Inc. Use of STAYCAST requires purchase and installation of additional equipment. Additional monthly fee applies ($2.00 per room/per month). STAYCAST is a registered trademark of SONIFI Solutions, Inc. Google Chromecast is a trademark of Google Inc.

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WI-FI STREAMING: Professional install req’d. Sold separately. Only avail. in senior living and healthcare markets. Req’s wireless streaming transcoder w/ access to a Wi-Fi network. Each Wi-Fi-streamed channel req’s dedicated tuner on COM system. Wi-Fi service not included. Video streamed wirelessly at 480p. Compatibility: COM2000 or above. Other system limits and requirements may apply.

11

$1 OFF CREDIT OFFER: Offer ends 12/31/21. Offer is available to new or renewing Hospitality and Institutions customers with a 3-year programming agreement. Properties must subscribe to the SELECT™ Pack ($7.99/room/mo.) or above. SELECT™ Pack promotional bundle price includes the SELECT™ Pack, local channels and technology fee. Bundled rate will be listed as two separate line items on customer bill. Customers will begin receiving credits within two billing cycles. After 36 mos., the credit will end. Offer includes H25 Analog, DIRECTV Residential Experience (DRE), DRE Plus, HD COM System and HD COM System with NTSC-8 and Receiver-Less HD technologies. Receiver-Less equipment is only for Institutions. Five room minimum is req’d per property.
To access DIRECTV HD programming, HD equipment req’d. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGE YOU WILL NO LONGER QUALIFY FOR THE $1 OFF CREDIT OFFER.

12

DIRECTV RESIDENTIAL EXPERIENCE (DRE) OFFER: Offer ends 12/31/21. Offer is available to new or renewing Hospitality and Institutions customers with a 5-year programming agreement. Properties must subscribe to the ENTERTAINMENT Pack ($8.99/room/mo.) or above. ENTERTAINMENT Pack promotional bundle price includes the ENTERTAINMENT Pack, local channels and technology fee. Bundled rate will be listed as two separate line items on customer bill. Maximum HD equipment subsidy of $10,400 for DRE and/or DRE Plus System. 15 room minimum is req’d per property. Properties with 130+ rooms are eligible for an additional $.25 per room per month credit. Customers will begin receiving credits within two billing cycles. To access DIRECTV HD programming, HD equipment req’d. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGES YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT YOU RECEIVED PRORATED BY THE NUMBER OF MONTHS YOU PAID FOR THE REQUIRED PROGRAMMING PACKAGES DURING THE COMMITMENT PERIOD. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period.

13

HD COM SYSTEM OFFER: Offer ends 12/31/21. Offer is available to new or renewing Hospitality and Institutions customers with a 5-year programming agreement. Properties must subscribe to the ENTERTAINMENT Pack ($8.99/room/mo.) or above. ENTERTAINMENT Pack promotional bundle price includes the ENTERTAINMENT Pack, local channels and technology fee. Bundled rate will be listed as two separate line items on customer bill. Maximum HD equipment subsidy of $10,400 for HD COM System and HD COM System with NTSC-8 and Receiver-Less HD technologies. Receiver-Less equipment is only for Institutions. 15 room minimum is req’d per property. Properties with 130+ rooms are eligible for an additional $.25 per room per month credit. Customers will begin receiving credits within two billing cycles. To access DIRECTV HD programming, HD equipment req’d. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGES YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT YOU RECEIVED PRORATED BY THE NUMBER OF MONTHS YOU PAID FOR THE REQUIRED PROGRAMMING PACKAGES DURING THE COMMITMENT PERIOD. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period.

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ADVANCED ENTERTAINMENT PLATFORM (AEP) UPGRADE OFFER: Offer ends 12/31/21. Offer is available to new Hospitality and Institutions customers with a 5-year programming agreement. Properties must subscribe to the ENTERTAINMENT Pack ($8.99/room/mo.) or above. ENTERTAINMENT Pack promotional bundle price includes the ENTERTAINMENT Pack, local channels and technology fee. Bundled rate will be listed as two separate line items on customer bill. Maximum HD equipment subsidy of $10,400 for HD COM System & AEP and HD COM System with NTSC-8 & AEP. 15 room minimum is req’d per property. Properties with 130+ rooms are eligible for an additional $.25 per room per month credit. Customers will begin receiving credits within two billing cycles. To access DIRECTV HD programming, HD equipment req’d. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGES YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT YOU RECEIVED PRORATED BY THE NUMBER OF MONTHS YOU PAID FOR THE REQUIRED PROGRAMMING PACKAGES DURING THE COMMITMENT PERIOD. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period.

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ADVANCED ENTERTAINMENT PLATFORM (AEP) OFFER: Offer ends 12/31/21. Offer is available to new or renewing Hospitality and Institutions customers with a 7-year programming agreement. Maximum equipment subsidy of $22,620 for HD COM System & AEP and HD COM System with NTSC-8 & AEP. Properties must subscribe to the ENTERTAINMENT Pack ($8.99/room/mo.) or above. ENTERTAINMENT Pack promotional bundle price includes the ENTERTAINMENT Pack, local channels and technology fee. Bundled rate will be listed as two separate line items on customer bill. Additional charge of $2.25/room/mo. in all units for AEP. 50-room minimum is req’d per property. To access DIRECTV HD programming, HD equipment req’d. Properties with 130+ rooms are eligible for an additional $.25 per room per month credit. Customers will begin receiving credits within two billing cycles. IN THE EVENT YOU FAIL TO MAINTAIN YOUR SUBSCRIPTION TO THE REQUIRED PROGRAMMING PACKAGES YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT YOU RECEIVED PRORATED BY THE NUMBER OF MONTHS YOU PAID FOR THE REQUIRED PROGRAMMING PACKAGES DURING THE COMMITMENT PERIOD. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period.

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INSTALLATION: Custom installation charges apply, and installation fee is based on hotel size. Applicable use tax adjustment may apply on retail value of installation. Availability of DIRECTV service may vary by location. In certain markets, programming/pricing may vary. Make and model of system at DIRECTV’s sole discretion. Offers void where prohibited or restricted. Hardware and programming available separately. Receipt of DIRECTV programming subject to terms of the DIRECTV Terms of Service for Hospitality Establishments and the DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. Taxes not included.

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DIRECTV programming, hardware, pricing, terms and conditions subject to change at any time. ENTERTAINMENT PACK: Offer ends 12/31/21. 3-, 5- or 7-year programming agreement required. University accounts must subscribe to the ENTERTAINMENT Pack ($6.05/room/mo.) or above. ENTERTAINMENT Pack promotional bundle price includes the ENTERTAINMENT Pack, local channels and technology fee. Bundled rate will be listed as two separate line items on customer bill.

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